Program Overview
Better Results. Together.- Cost reduction
- Reduction in IT and development resource needs
- Improved customer satisfaction
- Consistent experience across channels
- Improved revenues and margins
- Improved brand differentiation through value added enhancements
- MSPs are authorized to purchase and/or resell RightNow solution subscriptions
- Usage based subscriptions can customized to client’s needs
- Discounts on RightNow solutions are tied to MSP annual purchase volume and investment
- Training and enablement services provided by RightNow
- Dedicated RightNow team to support MSP enablement and ensure program success
Featured Partners
Lowering Costs And Improving Service Levels
Convergys
Convergys offers a high tech, human touch approach to web self service and knowledge management.
Sitel
Sitel is the leading provider of customer care and complementary back office business processes globally.
Teleperformance
Teleperformance is the world’s leading provider of outsourced CRM and contact center services.
Telerx
Telerx has become recognized as the customer care category leader for leveraging best practices across the healthcare and consumer products industries.
Resources
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