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Sales

A Flexible And Efficient Design For A Great Experience

Our sales force software embeds sales automation processes throughout the customer lifecycle. From lead to order to account management, RightNow Sales drives more business through effective and intuitive opportunity and customer management; this software also aids in forecast management, contract and proposal generation, and analytics. RightNow delivers actionable, relevant knowledge to drive profitability while improving  customers’ experience.

  • Client Success: Nikon achieved a three-year ROI of more than 3,200% with RightNow.
  • Slideshow: View this short slideshow to learn more about RightNow Sales.
  • Data Sheet: RightNow delivers relevant knowledge for compelling customer service solutions.
  • Pricing: Learn about solution pricing.
Chat with an Expert Chat with an Expert
 

Sales Benefits

Overdeliver On Customer Expectations

Business Challenges

  • Low sales productivity
  • Poor forecasting visibility 
  • Incomplete customer data
  • Multiple, disparate data repositories
  • Poor reporting

Features

  • Opportunity and pipeline management
  • Territory, quota, and forecast management
  • Contact, account, and task management
  • Contract, quote, and proposal generation
  • Sales analytics and dashboards

Benefits

  • Easily manage and prioritize tasks while maintaining a complete history of all activities
  • Save time by entering, updating, and tracking all relevant deal information in one place
  • Track all interactions centrally to provide consistent view of contacts
  • Make faster, better, and more impactful decisions with real time insight into key sales performance indicators

Resources

You Might Also Be Interested In...
  • Best Practices Guide Designing Sales Experiences 689 KB
  • Data Sheet RightNow Sales 969 KB
  • Video Engage Overview 1:53

Next Steps

A Great Customer Experience Starts Here
  • Do You Have Questions?

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    • Inquire About a Pilot
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