Global Languages

A Great Customer Experience Comes In Many Languages

We understand your service, sales, and marketing organizations could be located anywhere on the map. That’s why we offer you the most extensive language support of any on demand customer experience management software provider. And, with our hosted delivery model, we can offer you new languages as your business continues to grow.

With our wide-ranging language offerings, many of our clients like Nikon and TomTom, meet and exceed the unique needs of their global customer base by providing world-class customer experiences. RightNow has been such an effective platform for Nikon Inc. that it has now been embraced on a global basis. Nikon Europe has completed an implementation covering the entire continent and twelve languages. The company’s office in Japan has deployed RightNow to support its market in that country, and a rollout is underway to use RightNow across the rest of its Asian operations.

Having a unified, global service environment allows Nikon to provide the premium service that’s expected of them and even helped them win the 2008 Gartner CRM & 1to1 Customer Award. “RightNow is a powerful and highly adaptable technology that Nikon has been able to leverage on a global basis to sustain top-line growth, ensure ongoing customer loyalty, boost productivity, and drive down costs,” declares Dentry. “This has clearly been a great investment for us.”

See how the following language offerings can support your customers:

• Bulgarian
• Chinese (simplified, traditional-Hong Kong (Cantonese), traditional-Taiwan (Mandarin))
• Croatian
• Czech
• Danish
• Dutch
• English (American, Australian, British)
• Estonian
• Finnish
• French (European, Canadian)
• German
• Greek
• Hungarian
• Italian
• Japanese
• Korean
• Latvian
• Lithuanian
• Norwegian
• Polish
• Portuguese (Brazilian)
• Romanian
• Russian 
• Serbian
• Slovenian
• Spanish
• Swedish
• Ukrainian