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  • Cloud Platform

Cloud Platform

Welcome to the First Customer Experience Cloud Platform, and the Future of the Cloud…RightNow

We purposely built our Cloud-based platform from the ground up to be specifically focused on delivering exceptional customer experiences across all channels of interaction. For over a decade, we have taken our learnings and matured our Cloud infrastructure to lead the way in SaaS delivery, supporting over 2 billion global transactions a day for some of the world’s largest brands. 

  • Client Success: Actionable insight drives decisions that optimize customer satisfaction.
  • Video: Watch an overview of the first customer experience CX Cloud Platform.
  • Data Sheet: Cloud platform delivers customer experience excellence for evolving business needs.
  • Pricing: Learn about solution pricing.
Chat with an Expert Chat with an Expert
 

Cloud Platform Breakdown

Powering Brands

App Builder

Nimble, adaptive actions to evolving and maturing needs, requires a tool kit that enables you to get the job done, in-time, every-time, for any interaction.

  • Learn More

Knowledge Foundation

Infuse knowledge from your entire ecosystem, delivering consistency across every touch point, while self-learning from every interaction.

  • Learn More

Natural Language Search

When users stop searching, they start engaging in interactions that grow insights, drive business value and increase efficiencies.

  • Learn More

Mission Critical Operations

Security to protect your business, flexibility to scale to your needs, reliability to trust your brand. The Cloud, delivered your way.

  • Learn More

Resources

You Might Also Be Interested In...
  • Event Use Technology To Understand Customer Intent February 16, 2011
  • White Paper Ten Questions To Ask About The Cloud 560 KB
  • Blog Development Blog
  • Data Sheet RightNow Government Cloud 953 KB
  • Data Sheet RightNow Connect 892 KB
  • Best Practices Guide Knowledge Base And Search 870 KB

Next Steps

A Great Customer Experience Starts Here
  • Do You Have Questions?

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  • Want To See How RightNow CX Works With Your Brand?

    • Inquire About a Pilot
  • Like To See An Example Of RightNow CX In Action?

    • Request a Demo
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Get Your CX Score »

Take a quick test and find out where your brand stacks up next to our best practices.

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