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  • Texas Tech University

Texas Tech University logo

Smartphones are the new student platform, so Texas Tech learned to speak the language.

Business Goals

  • Add mobile technology to the university’s communication channels
  • Create a knowledge base of FAQs that’s easy to update
  • Track student inquiries and provide consistent answers

About Texas Tech University

Texas Tech University was established in 1923 and is the largest comprehensive higher education institution in the western two-thirds of Texas. 

Visit Texas Tech’s Website »  
Visit Texas Tech’s Support Site » 
Download Full Texas Tech Case Study »

 

From Our Client

Testimonials

Texas Tech Video

"We’ve loaded college application information, program overviews, course requirements, and even their advisor’s name into the RightNow system which allows students to access the information from any mobile device.”

- Michele Moskos, Marketing and Communications Director, University College at Texas Tech University

A Deeper Look

How They Achieved Success

  • Simplified entire student communication process
  • Improved quality of data in FAQ
  • Facilitated student access to college information from any mobile device

RightNow CX
In Action

Web Experience

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Cloud Platform

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Resources

You Might Also Be Interested In...
  • Data Sheet RightNow For Higher Education 950 KB
  • Best Practices Guide Going Mobile 2.21 MB
  • Slideshow RightNow Email Management 5 Slides
  • Data Sheet RightNow Case Management 936 KB
  • Best Practices Guide Knowledge Base And Search 870 KB

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